Question 1

A craft union's bargaining power depends greatly on the control it can exercise over the supply of its workers.

Accepted Answer

A) True 
 B)False

Question 2

The union is certified by the labour boards as the exclusive representative of employees if over

Accepted Answer

A)  50 percent of employees vote in favour of the union.
B)  50 percent of all eligible employees vote in favour of the union.
C)  30 percent of all eligible employees vote in favour of the union.
D)  a prescribed minimum and the level of support varies by jurisdiction.E) A) and D)
F) A) and C)

Question 3

Unions are believed to decrease productivity in all of the following ways except

Accepted Answer

A)  the use of union pay contracts that emphasize seniority.
B)  the use of less labour because of the union pay advantage.
C)  union contract provisions that limit permissible workloads or restrict tasks.
D)  strikes and slowdowns.E) All of the above
F) C) and D)

Question 4

Employers use a variety of methods to oppose unions in organizing campaigns,some of which may go beyond what the law permits,especially in the eyes of union organizers.The following are all common management issues in campaigns EXCEPT:

Accepted Answer

A)  Improvements not dependent on unionization.
B)  Loss of benefits may follow union win.
C)  Dues and initiation fees are unreasonable.
D)  Employees should be certain to vote.E) C) and D)
F) A) and B)

Question 5

Which of the following is not a criterion used to judge a grievance procedure?

Accepted Answer

A)  How well does the grievance procedure adhere to set rules and protocol?
B)  How well are day-to-day contract questions resolved?
C)  How well does the grievance procedure adapt to changing circumstances?
D)  In multi-unit contracts,how well does the grievance procedure permit local contract issues to be included and resolved?E) A) and B)
F) A) and C)

Question 6

What exists in the jurisdictions where the courts will not entertain a duty of fair representation action? Briefly explain the principles of this duty.

Accepted Answer

Answers may vary
Despite the statutory d...

Question 7

In a __________ relationship,distrust remains,but to a lesser extent and the parties' dislike for one another becomes antagonism.

Accepted Answer

A)  "participative"
B)  "accommodation"
C)  "containment-aggression"
D)  "open conflict"E) None of the above
F) B) and D)

Question 8

Which of the following is a drawback of an industrial system based on unilateral control by the management?

Accepted Answer

A)  Conflict resolution sacrifices workers' rights.
B)  Conflict resolution is expensive.
C)  Conflict resolution is slow.
D)  Conflict resolution is imposed by someone with much less firsthand knowledge of the circumstances.E) A) and D)
F) B) and D)

Question 9

___________ occurs where the employer agrees in writing to recognize the union as the exclusive bargaining agent of the employees in the bargaining unit.

Accepted Answer

A)  Voluntary Certification
B)  Voluntary Validation
C)  Voluntary Verification
D)  Voluntary RecognitionE) B) and C)
F) A) and C)

Question 10

Provide an outline of the steps in a typical employee initiated grievance procedure,be sure to include any sub-steps within each overarching step.

Accepted Answer

Answers may vary
Step 1
a.Employee discu...

Question 11

What is the trend in union membership rates and coverage?

Accepted Answer

Answers may vary
As indicated earlier in...

Question 12

The strongest union security arrangement is a union shop.

Accepted Answer

A) True 
 B)False

Question 13

The largest labour union in Canada is the Canadian Union of Public Employees (CUPE).

Accepted Answer

A) True 
 B)False

Question 14

Most union contact is with the _______,who is responsible for ensuring that the terms of the collective bargaining contract are enforced.

Accepted Answer

A)  supervisor
B)  manager
C)  shop steward
D)  administrative representativeE) B) and C)
F) None of the above

Question 15

An "industrial" type of union is characterized by which of the following?

Accepted Answer

A)  The members are all in the same occupation.
B)  Union leaders try to limit the number of members in order to maintain high wages.
C)  Members change employers more frequently than in other types of unions.
D)  Members all work in the same industry.E) A) and B)
F) All of the above

Question 16

Individual members' participation in local union meetings includes:

Accepted Answer

A)  the contract development and negotiations.
B)  the election of union officials and strike votes.
C)  the selection of bargaining issues and terms of agreement.
D)  the enforcement of the collective agreement.E) A) and C)
F) A) and B)

Question 17

Despite what you were hoping,your employees have been successfully certified by a labour relations board.Understanding that your focus now has to shift from dealing with the employees as individuals to a group you also realize that the following basic management objectives must remain EXCEPT:

Accepted Answer

A)  Controlling labour costs
B)  Controlling expensive conflict resolution costs
C)  Promoting individuals based on skill and expertise
D)  Maintaining management prerogatives in important areasE) All of the above
F) B) and C)

Question 18

What can management do to prepare for contract negotiations with a union?

Accepted Answer

Answers may vary
1.Establish contract ob...

Question 19

How do labour relations in the public sector differ from labour relations in the private sector?

Accepted Answer

Answers may vary
Swelling government bur...

Question 20

Just as employers are prohibited from interfering in unions,unions cannot

Accepted Answer

A)  interfere with the formation or administration of an employers' organization.
B)  interfere with the employers' right to seek counsel on how to manage unions.
C)  interfere with the formation of a non-union environment campaign.
D)  interfere with the employers' plans to effectively manage unions.E) None of the above
F) All of the above

Exam 11: Collective Bargaining and Labour Relations

What can management do to prepare for contract negotiations with a union?

Correct AnswerverifiedAnswers may vary1.Establish contract ob...View AnswerShow Answer

The largest labour union in Canada is the Canadian Union of Public Employees (CUPE).

Correct AnswerverifiedShow Answer

In a __________ relationship,distrust remains,but to a lesser extent and the parties' dislike for one another becomes antagonism.

Correct AnswerverifiedShow Answer

Which of the following is a drawback of an industrial system based on unilateral control by the management?

Correct AnswerverifiedShow Answer

The union is certified by the labour boards as the exclusive representative of employees if over

Correct AnswerverifiedShow Answer

What exists in the jurisdictions where the courts will not entertain a duty of fair representation action? Briefly explain the principles of this duty.

Correct AnswerverifiedAnswers may varyDespite the statutory d...View AnswerShow Answer

___________ occurs where the employer agrees in writing to recognize the union as the exclusive bargaining agent of the employees in the bargaining unit.

Correct AnswerverifiedShow Answer

Employers use a variety of methods to oppose unions in organizing campaigns,some of which may go beyond what the law permits,especially in the eyes of union organizers.The following are all common management issues in campaigns EXCEPT:

Correct AnswerverifiedShow Answer

Individual members' participation in local union meetings includes:

Correct AnswerverifiedShow Answer

Most union contact is with the _______,who is responsible for ensuring that the terms of the collective bargaining contract are enforced.

Correct AnswerverifiedShow Answer

Which of the following is not a criterion used to judge a grievance procedure?

Correct AnswerverifiedShow Answer

The strongest union security arrangement is a union shop.

Correct AnswerverifiedShow Answer

What is the trend in union membership rates and coverage?

Correct AnswerverifiedAnswers may varyAs indicated earlier in...View AnswerShow Answer

Despite what you were hoping,your employees have been successfully certified by a labour relations board.Understanding that your focus now has to shift from dealing with the employees as individuals to a group you also realize that the following basic management objectives must remain EXCEPT:

Correct AnswerverifiedShow Answer

A craft union's bargaining power depends greatly on the control it can exercise over the supply of its workers.

Correct AnswerverifiedShow Answer

How do labour relations in the public sector differ from labour relations in the private sector?

Correct AnswerverifiedAnswers may varySwelling government bur...View AnswerShow Answer

An "industrial" type of union is characterized by which of the following?

Correct AnswerverifiedShow Answer

Unions are believed to decrease productivity in all of the following ways except

Correct AnswerverifiedShow Answer

Just as employers are prohibited from interfering in unions,unions cannot

Correct AnswerverifiedShow Answer

Provide an outline of the steps in a typical employee initiated grievance procedure,be sure to include any sub-steps within each overarching step.

Correct AnswerverifiedAnswers may varyStep 1a.Employee discu...View AnswerShow Answer

Correct Answer
verified
Answers may vary
1.Establish contract ob...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Answers may vary
Despite the statutory d...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Answers may vary
As indicated earlier in...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Answers may vary
Swelling government bur...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Answers may vary
Step 1
a.Employee discu...
View Answer