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Physical Barriers to communication are ______


A) Time and distance.
B) Interpretation of words.
C) Denotations.
D) Connotations.

E) C) and D)
F) A) and C)

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A

Diagonal communication is also known as:


A) Cross ward communication
B) Horizontal communication
C) Vertical communication
D) Any of the above

E) C) and D)
F) B) and D)

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Grapevine communication is associated with _____communication.


A) Formal
B) Informal
C) Horizontal
D) Vertical.

E) B) and C)
F) A) and B)

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B

The two broad areas of communication are:


A) Oral and written communication
B) Verbal and written communication
C) Verbal and non-verbal communication
D) Oral and non-verbal communication

E) C) and D)
F) A) and D)

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Posters fall under _______communication.


A) Oral.
B) Visual.
C) Written.
D) Spoken.

E) All of the above
F) B) and C)

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Communication problems otherwise known as


A) Enquire.
B) Barriers.
C) Encoding.
D) Decoding.

E) B) and C)
F) A) and D)

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Receiving a sales order is an example of:


A) Vertical communication
B) Horizontal communication
C) Internal communication
D) External communication

E) B) and C)
F) A) and D)

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Communication between HR manager and salesman is an example of:


A) Horizontal communication
B) Lateral communication
C) Diagonal communication
D) Vertical communication

E) None of the above
F) A) and C)

Correct Answer

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Orders and directives are the example of:


A) Downward communication
B) Upward communication
C) Diagonal communication
D) Horizontal communication

E) None of the above
F) C) and D)

Correct Answer

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Communication between HR manager and Finance manager is an example of:


A) Downward communication
B) Upward communication
C) Diagonal communication
D) Horizontal communication

E) A) and B)
F) B) and C)

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Lateral communication is between


A) Superior and subordinate.
B) Same cadre of personal.
C) Subordinate and superior.
D) Among all.

E) None of the above
F) All of the above

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B

Which of the following combination is /are example/s of oral communication?


A) Meetings, memos and presentations
B) Meetings, memos and performance reviews
C) Meetings, presentations and performance reviews
D) All the above

E) A) and B)
F) A) and C)

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The term "communis" derived from ___word.


A) Greek.
B) Latin.
C) Chinese.
D) English.

E) All of the above
F) None of the above

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Down ward communication and Upward communication are :


A) Vertical communication
B) Horizontal communication
C) Diagonal communication
D) None of these

E) B) and C)
F) All of the above

Correct Answer

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Gestural communication is a ______


A) Non-Verbal Message.
B) Direct conversation.
C) oral communication
D) Written.

E) A) and B)
F) None of the above

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--------- Communication can be inward or outward:


A) Vertical communication
B) Horizontal communication
C) Internal communication
D) External communication

E) A) and B)
F) B) and C)

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Horizontal communication flows through _______


A) Face-to-face discussion.
B) Telephonic talk.
C) Periodical meeting.
D) All the above.

E) A) and C)
F) C) and D)

Correct Answer

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Informal communication is otherwise known as ______ communication.


A) Grapevine.
B) Lateral.
C) Visual.
D) Horizontal.

E) C) and D)
F) A) and D)

Correct Answer

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Communication means ___information, feeling and thoughts, with others.


A) To receive.
B) Exchange of.
C) Conveying.
D) All the above.

E) None of the above
F) B) and D)

Correct Answer

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Communication starts with:


A) Encoding
B) Sender
C) Channel
D) Feedback

E) All of the above
F) C) and D)

Correct Answer

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