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Exam 1: The Nature of Management

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Question 1

True/False

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A marketing manager is acting as a figurehead when he or she interacts with key customers to learn about their reactions to new product ideas.

A) True
B) False

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Question 2

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According to Rosemary Stewart's dimensions of managerial jobs,within which of the following job dimensions is a manager working when he/she adheres to deadlines and follows established procedures?

A) choices
B) constraints
C) demands
D) techniques

E) A) and B)
F) A) and C)

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Question 3

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Among many other responsibilities,Angela Morrison also manages two research teams at a market research firm.Team leaders from both report to her and give her regular updates on how the work is progressing.She carefully monitors the performance of both teams and gives them regular feedback on their work.This is an example of ________.

Jessica and Alex have been unable a decide who should do the team's work scheduling for the next one month,a task that is both complex and time consuming.As their manager,Melanie intervenes and tells them to jointly draw up the next month's production schedule.Melanie is playing the role of a ________.

As the CEO of a software company,Keith is required to participate in several meetings each week.Some of his other responsibilities include helping to formulate the company's strategic plans and giving the final word on which projects the company will undertake.This reflects the ________ aspect of Keith's role as a manager.

Which of the following views is consistent with Frederick Taylor's theory?

Naomi,a production manager at Morrison Textiles,comes up with a new technique of enhancing worker productivity.She talks about this with her colleagues and friends,and following positive responses from them,decides to take it up with the firm's senior management.Naomi's effort to see this through reflects the ________ role that managers play.

A manager in the ________ role not only receives information but also sends it.

Effective managers ________.

The development of new technologies has ________.

According to Mintzberg's theory of managerial functions,________ roles include acting as an entrepreneur,a disturbance handler,a resource allocator,and a negotiator.

Of the four major functions of a manager,the purpose of ________ at the most basic level is the attempt to bring order to the organization.

The growth of the Internet has increased the importance of human capital.

When a manager is frequently called upon to represent the views of the unit for which he or she is responsible,he/she is said to be fulfilling the ________ role.

Managers at ________ establish goals and formulate a strategy for the firm to achieve those goals.

________ roles of a manager are composed of the figurehead role,the leader role,and the liaison role.

Which of the following types of managerial roles includes acting as a monitor,disseminator,and a spokesperson?

A manager's interpersonal skills include empathy,persuasiveness,and sensitivity.

Rick was hired as the director of a company manufacturing refrigerators at a time when the company was financially unstable.After analyzing the market carefully,Rick decided to change their marketing strategy.Rick's sound judgment did the trick,and the company turned around and became profitable within two years.What managerial skill did Rick show?

Which of the following is an informational role?