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The first step in developing an MPR plan is to ________.


A) analyze the target market
B) interact with investors
C) garner media mentions
D) define the problem
E) create a statement of tactics

F) A) and D)
G) B) and E)

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What are the different tools available for measuring media mentions and word-of-mouth for widespread, offline campaigns? Explain your answer in detail.

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In order to monitor media mentions for w...

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What is the best method for an MPR professional to use when setting goals for an MPR plan?

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To be successful, an MPR professional ne...

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BzzAgent gathered information about WOM episodes through ________.


A) product sales receipts
B) customer questionnaires
C) social networking sites
D) Web site search engines
E) surveys and reports

F) A) and C)
G) A) and E)

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Primary goals of an MPR plan should have all of the following characteristics EXCEPT being ________.


A) general
B) tangible
C) measurable
D) relevant
E) attainable

F) C) and E)
G) None of the above

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In an MPR plan, the strategy component explains how media mentions and word-of-mouth will be accomplished.

A) True
B) False

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What is the primary difficulty marketers face in regards to word-of-mouth (WOM) ?


A) measuring the effect of WOM on an MPR campaign
B) using a variety of MPR tools to generate WOM
C) initiating WOM among potential customers
D) building trust within WOM networking sites
E) defining a target audience for WOM marketing

F) A) and D)
G) A) and C)

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MPR professionals need to understand how the various areas of corporate communications interrelate so that communication efforts are properly coordinated.

A) True
B) False

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Most MPR plans have more than one scenario statement that provides a detailed description of activities coordinated to achieve a given objective.

A) True
B) False

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When implementing multiple, widespread campaigns, firms will most likely use a ________ to identify and catalog media coverage.


A) media monitoring service
B) media spokesperson
C) news aggregator
D) blogosphere
E) clipping

F) A) and D)
G) A) and E)

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What are the different components of an MPR plan? Describe what information should be included in each component of the MPR plan.

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The format for both annual MPR plans and...

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The ________ is a simplified version of the overall MPR plan and serves as a management tool with information about budgets and important dates.


A) timeline
B) source file
C) embargo
D) fact sheet
E) campaign

F) A) and C)
G) B) and C)

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Why is it important for an MPR professional to clearly understand a firm's positioning and resources during the early stages of developing an MPR plan? Explain your answer in detail.

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Positioning, combined with resources-or ...

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Media monitoring services are used to measure word-of-mouth and are able to provide firms with reports on editorial tone, type of story, and frequency.

A) True
B) False

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Each goal and objective in an MPR plan needs to be measurable, attainable, and tangible.

A) True
B) False

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